RAPID CITY, SD – Adam B. grew up in Rapid City, South Dakota. Today, he’s a senior at Black Hills State University in Spearfish forty miles away. After visiting with friends or hitting the books, when it’s time to go to work to pay the bills, Adam doesn’t go far. He sits down at the desk in his apartment, logs on to his employer’s virtual private network (VPN), and within minutes he’s taking calls from customers around the country who need help with their internet service. As one of a handful of remote call center employees working for Golden West Telecommunications, Adam appreciates the convenience and comfort of working from home. His supervisors can track his productivity online. They can listen in to his calls to offer tips or advice afterwards. If the caller needs specialized expertise, Adam can easily forward the call to someone who can help. On the weekends, when he’s home visiting his family, he likes to work his shifts at Golden West’s call center in Rapid City for the camraderie. Telecommuting gives him tremendous flexibility. “I could work from anywhere,” he says. Already he is calculating the ways in which telecommuting might fit into his career in business in the future and give him the opportunity to join the ranks of New Pioneers.